Delivery Information
Last updated: June 2026
Processing Times
As many of our products are personalised and made to order, production times may vary depending on the item and current order volume.
Most orders are produced and dispatched within 1–3 working days.
During busy periods, production may take slightly longer.
UK Delivery
We currently deliver throughout the United Kingdom.
Estimated delivery times:
- Standard Delivery: 2–5 working days
- Express Delivery: 1–2 working days (where available)
Delivery times are estimates and may vary depending on the courier service.
Personalised Orders
Please ensure all customisation details, uploaded photos, names, dates and messages are correct before placing your order.
Production begins shortly after an order is placed.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Delivery Delays
While we aim to dispatch all orders promptly, we cannot guarantee delivery dates and are not responsible for delays caused by postal services, couriers, weather conditions or other circumstances outside our control.
Incorrect Address Information
Customers are responsible for providing accurate delivery information.
We cannot be held responsible for orders delayed, lost or returned due to incorrect address details supplied during checkout.
Contact Us
If you have any questions regarding delivery, please contact us:
Email: info@giftsdecor.co.uk